MPH Merchant and the Kellaway Group of businesses are ambitious and have a strong and determined approach to growth.  To support this growth and to achieve our strategic company goals we have many development opportunities available at all levels of the business. 

Salary – £35,000 plus bonus and benefits

Pay & benefits:

• 30 days holiday (including bank holidays)
• Monthly performance bonus
• Contractual sick pay scheme
• Group pension scheme
• Free life insurance scheme
• Cycle to work scheme
• Uniform & PPE provided
• Employee Assistance Programme including:
  • Unlimited 24/7 Remote GP appointments
  • Unlimited Mental Health Support
  • Physiotherapy consultations
  • Medical Second Opinion
  • Financial and Legal Support
  • Wellbeing Content and Assessments
  • 1-2-1 Lifestyle Coaching sessions
  • Savings and Discounts
• Full training and coaching
• Extensive opportunities for career development

Hours:

• Basic 45 hours per week
  • Monday to Friday 7.00am – 4.30pm
  • Saturday mornings on a rota
• Stocktake weekend once a year

Main requirements of job:

• Product Knowledge
• Management skills
• Excellent customer service and sales abilities
• Efficient and creative merchandising and marketing skills
• The ability to identify and develop new business
• Financial awareness/margin management skills
• Commercial acumen
• Health & safety awareness
• A valid driving licence
• Well organised
• Self-motivated and motivational
• Confident and assertive
• Team oriented with a flexible approach to the business and the management team.
• Experienced in basic Microsoft Office skills (Word, Excel, Email), design software and trading systems.

Main purpose of job:  

• To support achievement of financial and performance budgets for the branch
• Formulate and implement best practice in managing the branch alongside branch manager
• Deputising for the branch manager when absent.

Main tasks of the job:

Customer service & sales

• Assisting on the trade counter with customer orders, helping to pick and check the orders.
• Helping customers locate product in the warehouse and load good into their vehicles.
• Answering the telephone when required.
• Interacting with both customers suppliers in a polite and friendly manner.
• Assisting with the achievement of sales targets

Stock control

• Assisting with deliveries from suppliers when required
• Putting stock away in the allocated locations
• Counting and checking stock
• Tidying stock locations
• Replenishing stock locations

Branch management

• Assisting the Branch Manager in the day to day running of the branch
• Assisting with sales and margin management
• Supporting the Branch Manager in recruitment and retention of branch staff
• Supporting the Branch Manager in managing planned and unplanned staff absence
• Supporting the Branch Manager with staff performance management
• Proactively managing staff welfare Supervising the branch and employees
• Ensuring that the branch is opened efficiently at start of business and securely closed at the end of the day
• Supervising and monitoring the performance of branch staff
• Maintain a high standard of general housekeeping
• Arrange break times for staff and absence cover

Health & safety

• Ensuring all floors and passageways are free from obstruction
• Complying with health and safety procedures at all times
• Reporting to the branch manager any unlawful behaviour
• General housekeeping
• The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role within the company and its overall business objectives

General

• Assisting in maintaining a clean and tidy branch
• Ensure all areas of branch operations are adhering to health and safety requirements.
• Proactively promote and encourage a good health and safety culture